Privacy Policy
Last updated: February 20, 2026
At Arclo Systems ("arclo", "we"), we respect your privacy and are committed to protecting your personal data. This policy describes what data we collect, how we use it, and what your rights are.
1. Data We Collect
We collect personal data that you provide directly through our contact form (first name, last name, email, company, and message) and our newsletter subscription (email address).
2. Use of Data
We use your data to: respond to your inquiries and project requests, send marketing communications if you subscribed to the newsletter, and improve our services and website.
3. Email Marketing Provider
We use Brevo (formerly Sendinblue) as our email marketing platform to manage our newsletter. When you subscribe, your email address is stored on Brevo's servers, which are GDPR compliant. You can review Brevo's privacy policy on their official website.
4. Cookies
Our website uses essential technical cookies required for its operation. We do not use third-party tracking cookies or personalized advertising.
5. Data Retention
We retain contact form data for as long as necessary to respond to your inquiry and, where applicable, for the duration of the business relationship. Newsletter data is retained until you unsubscribe.
6. Your Rights
You have the right to access, rectify, delete, and port your personal data. You may also object to processing or request its limitation. To exercise these rights, contact us at info@arclosystems.com.
7. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. International Transfers
Your data may be processed on servers located outside Costa Rica through our service providers (Brevo, Vercel). These providers comply with international data protection standards.
9. Changes to this Policy
We reserve the right to update this policy. Any changes will be posted on this page with the corresponding update date.
10. Contact
For privacy inquiries, contact us at info@arclosystems.com.